Terms of service

Welcome to Bella Faye. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website or placing an order.

1. Acceptance of Terms

By visiting our website or purchasing products from Bella Faye, you acknowledge that you have read, understood, and agreed to these Terms of Service. If you do not agree with any part of these terms, please discontinue use of our website.

2. Eligibility

By using this website, you confirm that you are at least 18 years old or are accessing the website under the supervision of a parent or legal guardian.

You agree to provide accurate, current, and complete information when placing an order or creating an account.

3. Products & Pricing

We strive to display our products, descriptions, colors, and pricing as accurately as possible.

However:

  • Product colors may vary depending on your monitor or device.
  • Product availability may change without notice.
  • Prices may be updated at any time.
  • We reserve the right to correct pricing or description errors without prior notice.

We may cancel orders affected by pricing inaccuracies and issue a full refund where applicable.

4. Orders

After an order is placed, you'll receive an order confirmation email.

Receiving this email does not guarantee acceptance of your order.

Bella Faye reserves the right to:

  • Refuse or cancel any order
  • Limit purchase quantities
  • Cancel suspected fraudulent transactions
  • Request additional verification before processing an order

If your order is canceled after payment has been received, a full refund will be issued.

5. Payments

We accept secure payment methods available during checkout.

By submitting payment information, you confirm that:

  • You are authorized to use the selected payment method.
  • All billing information provided is accurate.
  • Payment authorization may be required before shipment.

6. Shipping

Shipping times shown on our website are estimated only.

Delivery dates are not guaranteed and may be affected by factors beyond our control, including carrier delays, customs inspections, severe weather, or holidays.

For complete shipping information, please refer to our Shipping Policy.

7. Returns & Refunds

Our Return & Refund Policy explains the conditions for returns, refunds, and non-returnable items.

By placing an order, you acknowledge that you have reviewed and accepted our Return & Refund Policy.

8. Intellectual Property

All content available on this website—including logos, graphics, product images, text, icons, website design, and other materials—is the property of Bella Faye or its content providers and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Upload or transmit malicious software.
  • Attempt to interfere with website security or functionality.
  • Copy, scrape, or exploit website content without authorization.
  • Use automated tools that negatively affect website performance.

Violation of these terms may result in suspension or termination of access.

10. Limitation of Liability

To the fullest extent permitted by law, Bella Faye shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website, products, or services.

Our total liability shall not exceed the amount paid for the applicable order.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Changes to These Terms

We may update these Terms of Service at any time without prior notice.

Any revisions become effective immediately upon publication on this page.

Continued use of the website after changes are posted constitutes acceptance of the updated terms.

13. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws applicable in the jurisdiction where Bella Faye operates, without regard to conflict of law principles.

14. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Bella Faye

Email:
contact@bellafaye.com

Customer Support Hours

Monday – Friday
9:00 AM – 6:00 PM (Central Time)

We aim to respond to all inquiries within 24–48 business hours.